Understanding shipowner requirements and expectations then making them our core responsibility is what truly allows us to provide tailor-made, effective solutions.

Focus is always on striking a balance between cost-efficiency and quality, achieved by implementing established procedures and new port procedures, as well as embracing operating flexibility. Indeed, extensive experience is what puts us in good stead to better plan, integrate and deliver optimal results for clients. Our scope of services has over the past two decades broadened to incorporate a wide range of ship activities .

We provide full assistance to signing-on and signing-off crew and staff, wherever they come from, as we are in touch with foreign Embassies and Consulates all around Italy and with Italian Consulates abroad. Whatever a cruising vessel may need, we satisfy the requests. Thanks to our long-standing friendly relationship with Harbour and Airport Authorities, Police and Customs Officers, we supply smooth operations and prompt customs clearance. The most reliable suppliers and ship chandlers are at our clients’ disposal to supply all kinds of goods, from the smallest screw to high-tech spare parts, from paper tissues to champagne.
We co-ordinate ship building, conversions, refits and repairs with Italian shipyards. Our staff are of valuable assistance to the Shipowners on all of these occasions.
We make all the necessary arrangements for ships lay-up. Our company reserves the most suitable wet and dry-docks for any size and type of cruising vessels.
We serve any client need during the ship call, from a simple cherry picker to a 500 tons crane handling ship services including repairs, maintenance and requirements during dry-docks. We also handle and supervise provision loadings in all Italian ports through our Customs & Logistic departments following the entire process from clearing all Ocean Containers at port of discharge to delivering them at ports of call, including all necessary documents release, authorizations etc. We custom clear and supervise Ocean, air and land freights, coordinating all ships provision loadings and technical shipments & deliveries all over Italy.
Our customs & forwarding department can deliver parcels all over the world, with the utmost urgency and care. Inside the port of Civitavecchia and in most Italian ports, we have bonded warehouses where to store any kind of goods (dry, chilled and frozen) before we deliver them to the ships.

OUR CUSTOMERS

As Tour Operator we specialize in shore excursions all over Italy but we also offer boutique tours, weekend breaks, gourmet experiences and cultural insights!
We organise sightseeing tours, customized and innovative excursions, on board and on-the-pier shows, deluxe hotel bookings. We select top-class vehicles, the most experienced professional guides, the best venues for meals and refreshments. We tailor any unusual requirement by our clients.
We manage meticulously planned turn-arounds which offer passengers a comfortable and stress-free start or end to their cruising holiday.